Frequently Asked Questions

We answer frequently asked questions from brides here. If you are a bride with a question, and we haven’t answered it below, please contact us. We really are happy to help.

No. Although Birmingham is on the first floor of Burlington Court, access our building via the Lower Temple Street entrance and the lift is directly in front of you. Select floor no.1.
The majority of our current stock are UK12 and UK14, with a handful of UK16's and UK18's.
Our collections in Birmingham start from around £1,000 - £2,500. The majority are around £1,500 - £1,800. Gowns in our Outlet Store (Poynton, Stockport) are generally priced between £400 - £1,000.
For our long distance brides, where possible, we offer a 'Same Day Fitting Service'. Please contact us for details.
Weekday appointments up to 5pm are free of charge.  We ask a small fee to secure one of our premium Saturday or late night appointments (Birmingham only).
To avoid restricting yourself on designs, the ideal time frame to order your wedding dress is 9-12 months, which includes the fitting process - with the minimum being 6 months. Having said that we have a selection of dresses that we are able to order in on a shorter timescale, and we will accommodate short notice fittings where possible. Additionally we always have a collection of 'Ready to Go' dresses that are available to take away the same day. Whatever your timescale, please speak to us and we will do our best to help you.
We would advise you to limit the number of people you bring with you to two or three close friends or family members, whose opinion you value.  A couple of opinions can be very helpful, but too many can have the opposite effect.
Yes!  We always have a stock of 'take away' dresses that subject to fitting, can be taken away on the day.  If fitting is neccessary (which is usual), then we will do all we can to accommodate you in the shortest possible timescale.
No you don't.  You can request to have your Styling / fittings at any Isaac Charles Bridal House.  Please let us know at the time of ordering, in which of our stores you would like to have your fittings.


If your question relates to preparing for your appointment, you may find the Your Appointment page very helpful.